Privacy Policy

• Account details such as name, email, and password metadata
• Business profile details such as business name, owner name, phone, website, and industry
• Call logs, transcripts, summaries, and routing data
• Billing and subscription records
• Integration credentials and settings where you connect third-party services

• To provide AI call handling and dashboard features
• To provision phone numbers and route calls
• To analyze call performance and improve product quality
• To process billing, tax, and subscription management
• To send service, security, and transactional messages

We share data only with providers needed to operate VoiceLink, such as payment processors, telephony providers, AI providers, cloud hosting, analytics, and support tools.

Those providers may process data on our behalf and are expected to protect it under their own contractual terms and security controls.

We keep account and call data as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements.

You may request deletion of data subject to legal or operational retention requirements.

We use technical and organizational safeguards designed to protect customer information, but no system is fully secure.

Requests may be subject to identity verification and legal exceptions.

• Access, correct, or delete your personal data where applicable
• Withdraw consent where processing is based on consent
• Object to certain processing or request portability where supported by law

We may use cookies or similar technologies for authentication, product functionality, and analytics.

If you have privacy questions or deletion requests, contact VoiceLink support through the details shown on the site.